Education Assistant Manager

Qualifications:    

• Bachelor's degree in biological science, education or a related field    

• Experience in STEAM programming delivery and development  

Critical Skills/Competencies:     

• Dynamic public speaking skills and an outgoing personality   

• Ability to quickly learn complex, factual information and then communicate it to a wide variety of age groups in an engaging and creative manner   

• Must communicate and interact effectively and positively with students, teachers, guests, colleagues, and supervisors   

• Comfortable with animal handling that includes tarantulas, amphibians, reptiles, birds, and insects   

• Must model the expected behavior of the team to include the “5 Keys of Aquarium Success”- Safety, Courtesy, Show, Education and Efficiency   

• Knowledge of scientific processes, marine biology, zoology, and/or ecology with a desire to remain a “lifelong learner”   

• Ability to operate company vehicles and follow vehicle protocol – must keep a favorable driving record and be willing to permit a periodic review of your driving record, if necessary   

• A valid Utah driver’s license is required   

• Spanish language skills preferred   

• The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies   

• Support the supervision of the day-to-day operations of the Education team, particularly in regards to the daily staffing schedule, exhibit & animal status, and staff well-being  

• Provide leadership, mentoring, and training to Aquarium Educators in regards to programming, interacting with visitors, and protocols/procedures  

• Create new training for the Education Department  

• Assist with professional development to include presentation practice, skill development, project development, and animal handling  

• Regularly collect formal and informal observations and evaluations of the staff, as well as Education Department data.  

• Perform other duties as assigned  

Essential Duties and Responsibilities:    

• Assist with the management of the Education team to ensure that oversight is consistent and fair to include timesheet approval each pay period   

• Communicate with the Education team in a timely, professional and efficient manner  

• Assist with coaching, mentoring, and training within the Education Department  

• Conduct regular one-on-one meetings with direct reports as well as with the Education Manager assigned to allow the opportunity for staff to voice their concerns   

• Assist with record keeping, scheduling and observations with the Animal Ambassador Team   

• Assist in leading regular huddles for the Education Department, including keeping an agenda and notes from these meetings, as assigned 

•  Provide regular evaluations of the Education team’s teaching skills during programs and identify their strengths and weaknesses – highlight their strengths and find ways to nurture their weaknesses to develop well rounded and confident presenters   

•  Ensure that education program materials are in good repair and replaced/updated proactively   

•  Address conflict among staff in a timely and pro-active manner – solicit support from the Education Manager, and others when needed   

•  Monitor attendance for the Education team as assigned and notify the Education Manager in the event concerning patterns are developing with individuals   

•  Serve as an active participant, including getting staff feedback from the team, for the planning, development and implementation of the new science learning center    

•  Perform other duties as assigned   

Scope of Position:    

• Schedule includes weekends, evenings, and holidays (excluding Thanksgiving Day and Christmas Day)  

• Shift times vary   

•  Some travel may be required   

Physical Demands of the Job:     

• Periods of standing and walking   

• Presenting while holding animals up to twenty pounds   

•  Talking on a phone and communication via text, talk, and email   

•  Extended periods of sitting with data entry   

Special Working Conditions:     

• Overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate